If your business is sitting at home in your pajamas writing HubPages (more power to you if it is), yesterday’s Skype outage was at worst an inconvenience.
If, however, your business involves active contact with customers and colleagues over the Skype platform, you could have lost real money…
- Lost product sales
- Lost billable hours
- Unhappy customers
- Incomplete projects
Skype is cool because it’s so darn cheap. If you’re running a business on a shoestring, it’s great.
But as the stakes in business become higher for you, the more you need a work around (or alternative) that won’t as likely be ovewhelmed. Apparently “Undisclosed problems in different Skype versions brought down the peer-to-peer interconnecting system” according to this article:
Skype Outage Blamed on Supernodes
Whatever the reason – the more you depend on Skype to make money, the more you need a ready alternative in case of emergency.
A Business Lesson From The Skype Outage | Evolv on December 23rd, 2010 at 12:22 pm
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Patrick Luczak on December 25th, 2010 at 4:02 pm
The more we trust cloud computing and SaaS, the more vulnerable we are to such interruptions. It would be safe to say, that we probably need a dose of old technology in the mix to provide for disaster recovery for the old.
This applies to ecommerce sites, too. I have had duplicate versions of the same site on two separate hosts, in order to be able to offset the damages of a host being down. Lo and behold, iPage was down for three days … hence the site was up at Blue Host.
Thanks for bringing attention to this achilles heal.