Yesterday I was talking about Twitter and it’s ability to be used to solve customer service issues.
Here’s a USA today article on the service: Twitter took off from simple to ‘tweet’ success
How can work at home business operators use the service?
Market research for one. Here’s one important quote for our purposes:
Savvy businesses see gold in the information: Consumers are talking about them on Twitter, and they get to respond more quickly than ever.
“In the past, companies would hire a market research firm to understand their audience,” says Mike Hudack, CEO of Blip.tv, a New York-based video website.
“Now we use Twitter to get the fastest, most honest research any company ever heard — the good, bad and ugly — and it doesn’t cost a cent,” he says.
Home Business Ideals » Blog Archive » Home Business Ideals on July 24th, 2008 at 7:22 pm
[...] Twitter Takes Off - USA Today - How can work at home business operators use the service? Market research for one. Here’s one important quote for our purposes:. Savvy businesses see gold in the information: Consumers are talking about them on Twitter, and they get to … [...]