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Twitter Takes Off – USA Today

July 24, 2008 by Chuck | 1 Comment

Yesterday I was talking about Twitter and it’s ability to be used to solve customer service issues.

Here’s a USA today article on the service: Twitter took off from simple to ‘tweet’ success

How can work at home business operators use the service?

Market research for one. Here’s one important quote for our purposes:

Savvy businesses see gold in the information: Consumers are talking about them on Twitter, and they get to respond more quickly than ever.

“In the past, companies would hire a market research firm to understand their audience,” says Mike Hudack, CEO of Blip.tv, a New York-based video website.

“Now we use Twitter to get the fastest, most honest research any company ever heard — the good, bad and ugly — and it doesn’t cost a cent,” he says.

In Case Studies, Trends

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