Vovici has some cool offerings for folks who need to poll their customers, association members, etc regularly and on a large scale through online membership surveys. In the “old days” member surveys were time consuming and paper-based. They took weeks to get the results as a result. Then it may have taken weeks more to identify issues and respond appropriately. Vovici’s do-it-yourself online survey tool allows you to quickly and easily survey your members online to cut out the long opinion acquisition time.
Companies like Ford, Wal-Mart, etc use this service to inform their own responses to customer needs, so the larger your business the more you will be looking for a service like Vovici to automate information acquisition. For instance, doing a Member Services Survey lets you know if you are giving your members the right services. It lets you ask and see what services are most important to your members, how services be improved, and are new services needed.
They offer a 30 day free trial and 80 survey templates to help you get started quickly.
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