This is a well written and well researched article on LiveOps.com that confirms what I’ve written before but is worth the read if you’re interested in the home call center world. Again, here’s another article mentioning the $7 to $20 per hour figure for working at home with the company… if you are good with the public and can master reading a script. As one person who was interviewed said (the pastor of a church who needed extra income) – it sure beats working at retail for $6 or $7 per hour and is completely flexible.
From the Pittsburgh Post-Gazette
Kandi Genis, of Sewickley, is rearing a teenage daughter. Anna Harrison, of Sheraden, works full time as a marketing representative. Lauran Webb, of Schenley Heights, is a retired Pittsburgh police officer.
But all three women have found the same way to make some extra cash: working from home answering telephone calls for LiveOps, a Palo-Alto, Calif.-based “virtual call center.”
LiveOps is the largest of several companies, including Alpine Access and Arise, that employ a fully at-home work force. Agents for the companies work as independent contractors and do not receive benefits, but gain the one perk missing from many out-of-the-home jobs: flexibility.
“You can work 40 hours or you can work 10,” said Ms. Genis, “and nobody is mad at you if you only want to work 10.”
Ms. Genis had worked both as a preschool teacher and in retail while her daughter was growing up, and “agonized” over the time that she was spending away from home.
So when she heard about LiveOps in December, she quickly applied. The company requires that applicants pay $30 for a background and credit check before their applications can be considered, and that they have high-speed Internet and a traditional phone line….
Telephone Work From Home Works For Many on August 20th, 2007 at 9:31 am
[...] post by Chuck and software by Elliott [...]
DJ on August 21st, 2007 at 2:36 pm
I always wonder about the journalistic balance when it comes to these stories. They always make it seem like it’s the best thing in the world but where’s the other side of the story? This article isn’t too bad though because I see a small “cons” paragraph.
Chuck on August 21st, 2007 at 2:37 pm
I thought it was pretty balanced based on discussions I’ve had with a friend who works for them. If you can’t sell, you won’t get many calls. That’s for sure.
phyllis Estep on December 7th, 2009 at 10:35 am
I AM VERY INTERESTED IN WORKING AT HOME. I HAVE DID PHONE WORK EVERY SINCE 1969. YOU CAN CALL ME AT 540-381-0930