Arise.com - Real Stories About Their Workers

Arise.com is a well known name in the home based call center business. Their representatives are required to create their own business entities (S Corp or LLC) to work for the firm. That makes it absolutely clear that the call center reps are not “employees”.

It’s nice to hear about real people who work for the firm and in this industry so I thought I’d pass along this story from New Jersey:

The Arise business plan is simple: The company will train and certify people who are looking to work for themselves from home for a fee of about $100. It then connects those agents with large companies, like Walgreens and Home Depot, that are looking to outsource their customer service, IT or sales operations.

With an initial investment of a few hundred dollars, which includes the training and some materials, just about anyone with a computer and desire to set their own work schedule can become an “Arise certified professional.” Essentially, it means incorporating on your own and getting work through Arise’s pipeline of organizations that seek independents to handle customer service, sales or technology jobs. For an hourly wage and no benefits, trained agents can make their own hours and work from home.

Clifton’s Jasmin Pirkl, at the urging of a friend, became an Arise agent last year to supplement her full-time work as a customer service agent for Delta Airlines at Newark Liberty International Airport. These days, when she’s not dealing with complaints about lost luggage or late arrivals, she’s often talking from home with Walgreens customers who need help using automated prescription services or digital photo software.

Pirkl works from home for the drugstore chain for somewhere between 20 and 30 hours each week, usually earning about $400 weekly before taxes.

“I love it,” says Pirkl. “I get to make my own hours and make some money from my own home.”

Related Links: One of the problems with many work at home call center positions is “down time” when you’re not earning income. Check out Legit Online Jobs for ways to earn money from home during this “downtime”.