From the Sunday Business Post Online
A British company that answers queries from customers by sending them a text message, plans to recruit 200 people in Ireland over the next two years.
AQA (Any Question Answered), which was launched in Ireland last week, answers 10,000 customer questions a day on topics that range from rail timetables to advice on fashion.
‘‘We are aiming to answer 1,000 questions a day in the Republic, bringing employment to 200 home-based researchers throughout Ireland,� said Paul Cockerton, marketing director of AQA.
Cockerton said the company chose to expand into Ireland because of the popularity of text messaging in Ireland.
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